Help Center
Choose the quickest support path, search through organized answers, and read marketplace policies without leaving the app feeling lost.
WhatsApp and call support are the fastest paths for urgent issues.
Refund, privacy, and terms content are organized into readable sections.
Deletion guidance and support details stay explicit before you take action.
Open your orders tab to review delivery progress, returns, and payment status in one place.
Read how CHIR collects, stores, and protects your information across the marketplace.
Check the rules for orders, refunds, rentals, payments, and marketplace responsibilities.
Review return windows, deduction rules, payout destinations, and refund timing.
See how delivery status, shipping updates, and tracking information are shown.
Understand rental bookings, deposits, pickup, return, and inspection handling.
Review donation requests, pickup scheduling, and completion expectations.
Review the deletion impact first, then open the secure request flow from the public deletion page.
Frequently Asked Questions
Use WhatsApp, email, or call support from the footer. For account-related issues, the dashboard support links also keep everything close at hand.
Go to your dashboard and open Orders. Delivery, payment, and return details stay together there.
Submit the return request from the order flow with a reason, proof image, pickup details, and refund information.